Terms of Use

Effective Date: 1-1-2024

Welcome to Utility Direct! These Terms of Use ("Terms") govern your access to and use of our website [https://www.utilitydirect.de/] (the "Site"), operated by Utility Direct ("we," "us," or "our"). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

Eligibility: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.

User Conduct: You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Utility Direct, a Utility Direct employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Utility Direct or users of the Site, or expose them to liability.

Prohibited Activities: You agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
  • Use any manual process to monitor or copy any of the material on the Site, or for any other purpose not expressly authorized in these Terms, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Site.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Site.

2. Intellectual Property Rights

Ownership of Content: The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Utility Direct, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

License to Use: These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site.

3. Privacy

Privacy Policy: Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information in accordance with our Privacy Policy.

4. Links to Third-Party Websites

The Site may contain links to third-party websites or services that are not owned or controlled by Utility Direct. Utility Direct has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Utility Direct shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

5. Limitation of Liability

In no event shall Utility Direct, its affiliates, officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, consequential, or punitive damages whatsoever resulting from any:

  • Errors, mistakes, or inaccuracies of content.
  • Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Site.
  • Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
  • Any interruption or cessation of transmission to or from our Site.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.

6. Indemnification

You agree to defend, indemnify, and hold harmless Utility Direct, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Site.
  • Your violation of any term of these Terms.
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

7. Changes to Terms

Utility Direct reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

8. Contact Us

If you have any questions about these Terms, please contact us at:

Utility Direct
[email protected]


By using the Site, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use the Site.

What Our Customers Say About Us

We take pride in the amount of satisfied customers we got to help out.
Daniel

Very much worth it, really straight forward and useful service! They made setting up my utilities incredibly easy.

Raoul M.

Had an amazing experience with utility direct, would recommend their services to anybody moving to another country!

Raniere c.

I did not have any experience with this matter when I landed and they provided me a nice way to get things set properly for my new house.

Ayk K.

All of the utilities support were very smooth. My specific issues were handled quickly, they response really fast.

Setting up utilities has never been easier. We hunt down the best prices so you don’t have to.
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